gopikrishnakumaram@gmail.com's picture
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Nov 05, 2015

How do you guarantee authenticity of the product when it goes into the hands of the person who delivers it?

How do you guarantee authenticity of the product when it goes into the hands of the person who delivers it? I will give an instance. One of my friend ordered a product from healthkart and he had to cancel it, when he got a call from the delivery guy due to personal emergency. When he was about to hang up, the delivery guy said that, "even I sell these products but at a cheaper rate, if you want to buy any product in the future contact me, save my number, will give a good deal." When I heard this story from my friend I got suspicious and I checked up the column in HealthKart - 'Authencity Guaranteed'. I learnt that Healthkart is doing a good job with regard to the safety of the product but when it is out for shipping, the product has to change many hands and hence there is every possibility for mixing the product with other cheap procducts and make a spurious product out of that. Almost everybody has become tech saavy these days, they might have very well excelled in learning 'how to break the seal with a moderate or no damage' and cover it up somehow (by using machines or tools) and making it impossible for anyone to make out the difference between an aunthentic and an inauthentic product. I would be very pleased to hear from you with regard to the safety of the products from when it is shipped to when it reaches the customer hands without any shenanigans being made in the midway. Thank You.
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